Sales Conditions

Each purchase on the www.womsh.com website is governed by the following General Conditions of Contract, which Trade Promotions S.r.l. a socio unico, with registered office in Via Venezia 85, 35010 Vigonza (PD), reserves the right to change.

Any new conditions shall be effective from the moment they are published on this website. You are therefore invited to read the conditions of sale carefully whenever you intend to make purchases on www.womsh.com.


PLACING AND ACCEPTANCE OF ORDERS
To place an order you must be of adult age. Orders submitted shall be binding for Trade Promotions S.r.l. a socio unico only after you have received confirmation from us by e-mail that the order process has been duly completed, payment has been authorised and the products are at least partially available. If you do not receive the confirmation e-mail, please contact us using the form in the contact section. You will be able to see your order in the personal area of the website by logging in with username and password. Orders are accepted by our operators from 9.00 a.m. to 6.00 p.m.: all requests are handled during these hours. Fulfilment of the order is considered completed only after registration of the payment of the order itself.
None of the information on www.womsh.com may be considered as an offer but rather as an invitation to offer.

PRODUCT CHARACTERISTICS AND AVAILABILITY
The products illustrated in the online catalogue may be purchased while stocks last.
The illustration of the products on the Website normally corresponds to the photographic image of the products themselves and has the sole purpose of presenting them for sale, without any guarantee or commitment, on the part of Womsh, concerning the exact correspondence of the image depicted with the actual product.

PRICES AND SHIPPING COSTS
The prices of products published on the Website are inclusive of VAT and packaging.
Shipping costs are to be considered free of charge.

DELIVERY AND PAYMENT CONDITIONS
It is up to the buyer to choose among the payment and delivery conditions offered on the website www.womsh.com. Payment or delivery methods other than those listed are not foreseen.


DELIVERY TERMS
The delivery terms listed in the delivery options indicate the period of time usually required to deliver the products. 

In Italy, within 3 working days of receipt of payment
In EU countries other than Italy, within 5 working days of receipt of payment
Outside the EU, within 7 working days of receipt of payment

Trade Promotions S.r.l. a socio unico undertakes to do everything possible to ensure you receive the products within such period, but cannot be held liable for any damage deriving from any delay during transport.

RIGHT OF WITHDRAWAL
Pursuant to Italian Legislative Decree No. 206 of 6 September 2005 (Consumer Code), you have the right to withdraw from the contract, without penalty and without giving any justification, for a period of (10) ten working days from the day you receive the products. To withdraw from the contract, you must notify us of your intention by compiling the appropriate form in the contact section, choosing "customer care" in the item in question.
Nota Bene: Customers who purchase with a VAT number cannot exercise the right of withdrawal.


PRODUCT RETURN
Within the same period of ten working days, the right of withdrawal is subject to the following conditions:
1. The product must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessories);
2. To limit damage to the original packaging, we recommend, when possible, to put it in a second box (avoid affixing labels or adhesive tapes directly on the original product packaging);
3. The shipment, until the certificate of receipt in our warehouse, is under your full responsibility of the customer and the transport costs for returning goods are your responsibility
Womsh does not accept any liability whatsoever for damage or theft/loss of goods returned by uninsured shipments. Under no circumstances will parcels with cash on delivery or carriage forward be accepted.

As soon as we receive the products in the conditions indicated above, we will refund the amount of the value of the goods for which the right of withdrawal has been exercised, by crediting the amount or credit card/PayPal or current account, depending on the payment method used to make the order. 


WHEN THE RIGHT OF WITHDRAWAL IS FORFEITED
The right of withdrawal is totally forfeited due to lack of integrity of the goods (packaging and/or its contents), in cases in which Womsh ascertains:
1. Even only partial use of the goods;
2. Absence of the external packaging and/or the original internal packaging;
3. Absence of elements supplementing the product;
4. Damage to the product for reasons other than transport
In the cases indicated above, Womsh will return the purchased goods to the sender, charging the same the shipping costs.


ELECTRONIC PAYMENT METHOD
We hereby inform you, for your security, that payment by credit card/PayPal is made via a Virtual POS managed directly by the bank. We will not know the details of your credit card. www.womsh.com uses specific systems for the control and verification of all transactions that take place through the website, such as the Secure Sockets Layer (SSL) to allow the encryption of potentially sensitive information.


COMMUNICATIONS AND COMPLAINTS
Any Customer communications or complaints to Womsh in relation to Purchase Contracts must be addressed to the Customer Service responsible for managing the Website, by writing to support@womsh.com

JURISDICTION
All orders accepted by Trade Promotions s.r.l. a socio unico shall be considered to be concluded in Italy and shall be subject exclusively to Italian law. 

PERSONAL DATA PROCESSING
For information on the processing of personal data by Womsh, reference is made to the specifically dedicated area of the website  that can be reached here (to be supplemented with GDPR)